FOSS is a multidisciplinary IT solutions company.
Experience and Capabilities
FOSS is a multidisciplinary IT solutions company and Network integrator, with extensive and demonstrable capabilities of delivering large scale and complex IT networking projects. FOSS has been operating in the Middle East since 1999. Our current Middle East organization comprises more than 200 full time employees.
We have offices in Abu Dhabi and Dubai – UAE. Our design and system integration capabilities cover a wide spectrum of IT network infrastructure solutions. Our portfolio covers a broad range of technologies and IT solutions:
- Security Solutions, CCTV and Access Control and Fibre Optic Based Perimeter Intrusion Detection systems
- Wi Fi Network Deployments – Reliable and Robust Carrier Grade
- Data Centre Infrastructure Solutions and Services – Design & Build
- Managed Service Frame Works – Full Lifecycle Management
- Fibre Optic Cable Networks
- Structured Cabling Networks
- Maintenance and Support
- IP Telephony and Media / Voice Gateways
- Ethernet Network Solutions
- Maintenance and Support
Our customers range from telecommunication service operators to large enterprises, utilities, defence and government organisations. By partnering with leading international technology companies we have been able to deliver innovative communication solutions on behalf of our customers. We believe in working very closely with our clients and are committed to assisting them in defining and implementing their communication strategies. Together with the skills of our highly qualified design and project management team, FOSS has the capability to provide full turnkey network implementation from initial design through to commissioning, and maintenance support.
This also can include all civil works, duct and sub-duct installation. We provide clients with a first class service and continue to develop our capabilities both in terms of geographical reach, design and service portfolio including next generation networking and optical communication technologies. FOSS has established an enviable reputation within the Middle Eastern region for delivering both a consistently high quality and excellent levels of service which we believe set a benchmark for other organizations. Since July 2017, FOSS is part of the Media 5 Group.
Media5 has a long history of technical innovation. Founded in 1992, Media 5’s global R&D investments have enabled them to deliver IP Communications solutions to more than 75 countries throughout the world. Media 5 entered the IP Telephony market and launched their first product in 1995 – a VoIP adapter that connected an analog phone or fax to an IP network. Since then, Media5 has expanded its expertise through relentless innovation. Media 5 now delivers the Mediatrix family of highly-capable customer premise equipment, which include IP gateways, Session Border Controllers, Virtual Machine platforms, the suite of mobile solutions for media and collaboration tools, and the M5T family of secure SIP-based developer solutions. Today Media 5’s expertise has grown to include a broad portfolio of technologies and standards at the heart of fixed-mobile convergence. Media5 products and technologies are deployed in millions of devices including smartphones, set-top boxes, and a wide variety of telecommunication equipment and applications. For more information about Media 5 please visit their website: http://www.media5corp.com
Quality Management
FOSS has accredited with ISO-IMS certifications (ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018) in 2020 for successful implementation of IMS Systems across Dubai & Abu Dhabi Offices. With this prestigious certification, our clients can be assured and confident to work with a company providing Quality, Health, & Safety in services that have been internationally recognized. This certification represents our commitment to provide high-quality competitive services that meet customer requirements and to achieve their satisfaction at all times through the Implementation and the improvement of high-quality standards while being committed to the areas of environmental protection and occupational health and safety.
FOSS has personnel that hold RCDD certification, “Registered Communication Distribution Designer”. There are very few companies and individuals that have achieved this accreditation, especially throughout the Middle Eastern region. The RCDD designation is recognised industry-wide, as indicating superior design expertise. Those holding the professional RCDD designation are accomplished professionals. When hiring a RCDD you immediately add a unique level of knowledge to your organisation. You take on an individual who has completed a rigorous, in depth programme which was designed to single out and present those individuals who are recognized as having demonstrable skills and professionalism in this highly specialized and demanding field. It is the education programme that keeps them on the leading edge of rapidly developing technologies.
Security Industry Regulatory Agency (SIRA), former Department of Protective Systems (DPS) is the regulatory authority of Dubai Police for Security system solutions in the Emirate of Dubai. SIRA has specified the minimum requirement of Security surveillance systems in general public area, malls, restaurants, shops, hospitals, hotels and other high value metal commodities show rooms, shops and ware house. This is to ensure the protection for capital investments and any other security threats and incidentals. Dubai Police has access to certain areas of the security systems provided in these locations and they receive an alarm. FOSS has been trained and accredited by SIRA to install these systems.
Abu Dhabi Monitoring and Control Centre (MCC) is an institution established under the direction of His Highness Sheikh Khalifa bin Zayed Al Nahyan, Ruler of Abu Dhabi, as stated in Law No. (5) with the aim to manage and regulate the use of monitoring and control devices systems in public and private facilities and analyse the data provided by the devices, so as to prevent crimes and detect offenders and maintain public security in the Emirate. The MCC issued a license to FOSS which allows us to sell, install and maintain physical security and surveillance systems, security access control and alarm equipment within the Emirate of Abu Dhabi.
FOSS operates a continual improvement policy with regards to quality management. We are proud to announce that we have trained field staff that are now certified by both ADDC (Abu Dhabi Distribution Company) and AADC (Al Ain Distribution Company). ADDC and AADC Competency Certifications enables FOSS to work on or near network equipment (electricity and / or water) under the remit of ADDC and AADC. As an approved contractor, ADDC and AADC have certified FOSS to have shown a strong commitment to enhance the HSE culture throughout the organisation; identify and focus on HSE critical risks which have the highest potential for fatal injuries and prevent reoccurrences of accidents and violations to ADDC and AADC SSR which contributes to injuries and fatalities. In addition to HSE competency, FOSS has attained Technical Certification from ADDC and AADC and as such has shown a high degree of skill, knowledge and expertise in regards to telecommunication field works. FOSS is the only company in the UAE to hold both ADDC and AADC accreditations and are permitted to work on fibre optic communications networks for utilities.
mplementing foundational technologies like ubiquitous wireless networks supports American University of Sharjah’s higher education teaching, learning, researching and service mandate. A reliable, available and secure wireless network enables new ways to support our community by delivering access to University IT services indoors and outdoors. IT Service Desk network trouble tickets have dropped by 46% in the past year with the switch from wired to wireless access. Faculty members now conduct online examinations that depend on the wireless network for groups of 30 students at a time throughout the academic year. By the end of summer 2014, AUS will complete the full coverage of the academic, administrative and student dormitory areas of the campus with Ruckus Networks. This strategic investment will position AUS to meet the demands of Bring Your Own Device (BYOD) for our students, faculty and staff.
Leo de Sousa
Former Director of Information Technology
I have been pleased with the cabling service we have received from FOSS. They have a long working relationship with us. They have responded to our many requests for service and have gone out of their way to respond quickly to emergent circumstances as they arose.
Majed Mohammed Ghareeb
Sharjah Media Corporation
With FOSS we feel secure and confident that we’re in the hands of genuine professionals who are prepared to go the extra mile, and never fail to deliver on what was agreed.
Jonathan Thissen
AbbVie South Gulf, Kuwait & Levant
At ADAC we strive to deliver world class services to our internal and external clients, and with the state-of-the-art infrastructure that is implemented by FOSS, we will further meet these objectives.
Michael Ibbitson
Former VP Information and Communications Systems at ADAC
JTI has outsourced its IT network configuration and maintenance support with FOSS for over 5 years. We chose FOSS due to their high professionalism and their team’s technical excellence. Since our initial office setup, we have continued to expand our IT systems (including Avaya IP Telephony & CISCO Networking) and our offices now rely solely on FOSS. Their team’s commitment to provide the highest standards, their sense of urgency and their understanding of our business needs and pressures, haves made them an invaluable enabler to ensure our smooth operations.
The service level & responsiveness from FOSS at all levels- from assessment, quotation, project management and after support are the key factors for our strong business relationship with FOSS. We wish all the best to the entire FOSS team and would not hesitate to recommend FOSS to any company.
Allan Padash
Former VP Information and Communications Systems at ADAC
Berkeley London Residential Ltd Dubai Branch would like to appreciate the excellent support and service being provided by FOSS for the Office IT Setup (including AV, CCTV, Access Control, Passive Infrastructure, CISCO IP Telephony & Networking, Access control, PC/Laptop and Servers within our busy operating office.
The FOSS Support team has been working efficiently in resolving all our issues in a timely manner. FOSS team’s professionalism and ability to get to the bottom of the situation promptly has exceeded our expectations on many occasion. This kind of commitment towards services is highly appreciated and we look forward to the same level of support from FOSS in future as well.
Nicky Upton
Office Manager Berkeley Group
Daman would like to express their appreciation of the support provided by FOSS (Fibre Optic Supplies & Services LLC) in regard to the Physical Security Setup installed at our Daman HQ Offices. FOSS are very effective and proactive in speedily resolving complex issues related to our CCTV, Access Control, Easy Lobby, Evoko Meeting Room Manager and related Passive Components. FOSS efficiently provide round-the-clock support, demonstrating a deep understanding of the critical aspects of our business. We look forward to continue to work together in the future.
Marvin de Lena
Facilities Management Daman Health